Privacy policy
Privacy Policy – ZooFan Cosmetics
Last Updated: June 2026
At ZooFan Cosmetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
• Full Name
• Phone Number
• Email Address
• Shipping and Billing Address
• Order and Purchase Information
• Payment-related Information (where applicable)
• Communications through WhatsApp, Email, Social Media, or Customer Support
• Device, Browser, IP Address, and Website Usage Data
2. How We Use Your Information
We use your information to:
• Process and deliver orders
• Provide customer support
• Confirm and manage purchases
• Respond to inquiries and requests
• Improve our products, website, and services
• Send order updates and important notifications
• Prevent fraud, abuse, and unauthorized activities
• Comply with legal obligations
3. Marketing Communications
With your consent, we may send promotional messages, offers, product updates, or marketing communications through email, SMS, WhatsApp, or social media platforms.
You may opt out of marketing communications at any time by contacting us or following the unsubscribe instructions where available.
4. Cookies and Analytics
Our website may use cookies and similar technologies to:
• Improve user experience
• Remember preferences
• Analyze website performance and traffic
• Enhance website functionality
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share necessary information with trusted third parties, including:
• Courier and delivery companies
• Payment service providers
• Website hosting and technology providers
• Marketing and analytics service providers
Such sharing is limited to business operations and order fulfillment purposes.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss.
However, no method of electronic transmission or online storage can be guaranteed to be completely secure.
7. Product Information and Results
ZooFan Cosmetics strives to provide accurate product descriptions and information.
Skincare results may vary from person to person depending on skin type, usage habits, lifestyle, allergies, environmental conditions, and other individual factors. Therefore, individual results cannot be guaranteed.
Customers are encouraged to review product ingredients and perform a patch test before regular use.
8. Your Rights
You may request to:
• Access your personal information
• Correct inaccurate information
• Update your details
• Request deletion of your personal information where legally permitted
To make such requests, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the revised effective date.
11. Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Email: zoofancosmetics@gmail.com
Phone / WhatsApp: 0304 616 1610
Address: Lahore Punjab Pakistan